Managing Change for Success, Rebecca Potts

Our brains are not made up of brain cells, but of filters.

   

Positive advantage of changes.

• It enables everyone in the department or organization to work together cohesively toward a common purpose.
• It's the logical next step in the organization's organic life-and so it's one step nearer to the desired state.
• It prevents the organization from becoming fossilized in old and outmoded practices.
• It gives staff the chance to learn new skills and new roles.
• It gives everyone the opportunity to show their commitment to common goals.
• It shows outsiders that the organization is highly responsive to the conditions in which it operating - for example, the economic climate and advances in technology.

     

  All these permutations can work so long as clear ground rules are agreed beforehand.

     

     

  

     

  화면 캡처: 2009-10-30, 오후 5:35

     

  Status report for fund-raising department change project

     

Current state	Definition of the current state and reason for change approved by Steering Team. Action: give first indication of change to targets
Delta state	Four sub-projects identified as path to desired state. Action: determine timeline for each sub-project.
Desired state	Definition of desired state approved by the Steering team Action: plan formal statement for targets
Sponsor	Requires weekly updates Action: suggest format for updates
Change agent	Change Management Team leader's role not yet defined. Action: hold Change Management Team meeting to discuss this, then, ask for meeting with sponsor
Targets	Rumor spreading Action: notify targets formally about change
Culture	Some employees believe current fund-raising technique are the only way to raise funds
History	Plan needed. Action: quash rumors by issuing formal statement, then prepare detailed plan
Learning system	Plan needed. Action: must include retraining in negotiation techniques.
Reward system	Plan needed. Action: discuss voucher system and celebration of change milestone.

   

Schedule a final meeting with the sponsor to make sure that they know you are officially finished and to give them the opportunity to comment on the way in which you have handled the change. Reviewing the exit strategy together is a good way to help your sponsor appreciate just how much hard work you have put into making change successful.

Once all the serious business is out of the way, throw a party to celebrate your achievements. Even if your budget only runs to coffee and doughnuts, make sure that you thank everyone involved and acknowledge all the effort and team work that have enabled you to reach your goal.