비즈니스 영문서신 작성 매뉴얼, 셜리 테일러

I hope to receive a prompt reply.

   

The problem may be resolved by connecting the wires as shown in the handbook.

   

I was most unhappy with the standard of service I received in your store today.

   

I am delighted you can accept our invitation to produce a video to celebrate the company's 50th anniversary. This is a very special landmark in our history, and it is important that this video portrays our past, present and future.

You promised to let me have a draft outlining your thoughts for this special video. I look forward to receiving this before 30 October together with your approximate costings.

   

맺음말 신선하게,

Cheery greetings 응원합니다.

Until next time

Smiles

Take care

Take it easy

   

답장 쓸때는 정겹계

Thanks for your call today.

I'm so pleased that we've been able to find a solution to this. Good luck with future progress on this project.

I'll be here when you decide how we can help you again.

   

   

It was good to meet you yesterday. It provided a good opportunity to learn more about your new project, which sounds very interesting.

   

I am glad we were able to speak on the phone this morning to clarify this issue.

   

Thanks for calling me today. It made a nice change to speak to you instead of always dealing through email.

   

Your news today is interesting - it sounds like you've been working really hard to ensure the success of this project.

   

I'll be pleased to help you to sort out his issue.

   

I appreciate your understanding in trying to resolve this problem.

   

I hope I can shed some light on this soon.

   

This has shown me a clearer perspective and I can see a true picture now.

   

This is all very clear to me now.

   

This will now enable us to focus on our mutual goals.

   

I would like to take a look at this issue from another perspective.

   

사람들은 당신이 했던 말과 행동은 잊을 것이다. 하지만 자신들이 느낀 것은 절대로 잊지 않을 것이다. - 마야 안젤루

   

Perhaps you would consider placing a trial order to allow you to test its efficiency. This would also enable you to see for yourself the high quality of material and finish put into this model.

   

A pdf of our catalogue is attached, which may be helpful in making your choices.

   

When you see them I know you will agree that the quality of materials used and the high standard of craftsmanship will appeal to the most selective buyer.

   

As part of our efforts to keep down manufacturing costs, I am sure you will understand that we must increase sales by distributing through as many outlets as possible.

   

We are interested in …. As advertised recently in …..

I was interested to see you advertisement for…

   

Please also state whether you can supply the goods from stock as we need them urgently.

   

Please bear in mind that our prices are based on present costs of materials and labor. If these costs rise, we will have to add the increased costs to our price.

   

As these goods are needed urgently, we look forward to prompt delivery.

   

Please acknowledge receipt of this order and confirm that you will be able to deliver by….

   

We hope the goods reach you safely and that you will be pleased with them.

   

We are disappointed that we have had no replies to our two previous applications for payment of your outstanding account.

   

We still hope you will settle this account without further delay, otherwise we shall have to take legal action.

   

Unfortunately, some staff have been extending this one-hour break, and this has caused a lot of inconvenience for others.

   

I am very glad of this opportunity to support Mr. .. Application for a position in your company.

   

Mr. Kook has proven to be an efficient, hard-working, trustworthy and very personable employee.

   

Mr. Kook used his best endeavors at all times to perform her work conscientiously.

   

In my opinion Mr. Kook has the necessary character, dedication and approach to be suitable for the position of …..

   

He has an outgoing personality and he mixes well.

   

He makes his full contribution to the work of the … and always performed his work in a businessnesslike and reliable manner.

   

It was a great loss to both myself and the company when Mr… moved abroad.

   

I can recommend Mr… without hesitation, and know you will find him an excellent addition to your staff.

   

We were very sorry to lose Mr. and are pleased to recommend her highly and without hesitation.

   

She uses her best efforts at all times to perform her work expeditiously.

   

I realize that his abilities demand wider scope than are possible at this company.

   

Thank you for drawing this situation to our attention, and please accept our apologies for the inconvenience.

   

If we have given you any reason to be dissatisfied, we hope you will give us the opportunity to put it right so that our custom can be renewed.

   

We are always interested in any feedback from our customers on the service that we provide, and are continually looking for ways to improve this.

   

This standard of workmanship is not what I expect from you.

   

We feel there must be some explanation for this delay.

   

Thank you for your letter of … and we are sorry for this most unfortunate mistake.

   

It is obvious that on this occasion a mistake happened on our side.

   

You have rightly pointed out that ..

   

In the circumstances, it is important that we make amends for your inconvenience.

   

I am sorry about the distress this caused you.

   

We assure you that we are doing all we can to rush delivery….

   

We hope you will be satisfied with the arrangements we have made.

   

As a gesture of goodwill, I am pleased to enclose …

   

Thank you once again for taking the time to write to us.

   

I remember you mentioned that you will be spending your summer holiday in the south of France. I'm sure it will be a great break for all the family. I hope you have good weather and an enjoyable time.

   

On referring to our earlier correspondence it seems that I had mistaken the date for completion. The fault is entirely mine and I am very sorry about this.

   

I realize how much inconvenience my oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for this work to take first priority.

   

Many business have been experiencing steadily rising prices over the past few years and it will come as no surprise to learn that our own have continued to rise with this general trend.

   

We know that the growth and success of our company is largely dependent on having strong and capable staff members life you. We also recognize the contributions you make in helping us maintain the position we enjoy in the industry.

   

We hope you will take full advantage of this exceptional offer.

   

We would be pleased to provide a demonstration if you would let us know when this would be convenient.

   

We feel sure you will agree that this product is not only of the highest quality but also very reasonably priced.